Most people using ChatGPT or Claude at work are using a fraction of what these tools now do, and not for lack of skill: the products have moved faster than anyone’s working habits. Projects, skills, memory, agents, scheduled tasks, connected tools, finished documents and serious spreadsheet work are all relatively new, and most people have never seen them demonstrated on real work. This day does that.
Live demonstrations, not slides
Everything is demonstrated live, using real documents and real tasks. You’ll see the work being done in front of you rather than described, and get a clear view of how these tools behave when they’re used properly. It isn’t a lab: you don’t need a laptop or to work through exercises yourself, but you’ll see exactly how the work gets done, at a pace you can follow.
Taught across both platforms
The day moves between ChatGPT and Claude rather than running every demonstration twice. Most of the methods work the same way in both. Where one currently does something the other doesn’t, or does it noticeably better, that difference is covered at the time.
If your organisation uses Microsoft Copilot, most of this course still applies. Copilot sits on the same underlying models as ChatGPT and Claude, packages them differently, and the core ways of working carry over. The demonstrations aren’t run in Copilot, but the methods are the same.
Program topics
Setting up to work
Building context that changes the output
Documents, examples, prior work, connected sources. The single biggest lever on quality and the one most people skip. Includes turning existing reports and internal material into context you reuse.
Projects and persistent working environments
Instructions, files, knowledge and memory set up so the tool already knows the client, the team or the recurring task before you start typing.
Memory
Three different things get called memory: what carries within a conversation, what a project holds, and what follows you between chats. How to review, correct and clear each, and how to move memory between platforms.
Skills: teaching the tool your method
Both platforms now call them skills, and both do the same job: capture a recurring task once (your method, your format, your review steps) and have it followed the same way every time. Built live, on a real task.
Connected tools
Email, calendar, files and the other systems you already work in, plugged into the model so it can read and act on them. What’s available on each platform, what it’s safe to connect, and what changes once it’s done.
Doing the work
From tender document to draft submission
A full worked example. Interrogating the tender documents, pulling the compliance requirements into a structure, drawing on past submissions and capability material, drafting against each criterion and reviewing the result. Days of assembly work compressed into an afternoon.
Agents: ChatGPT Work and Claude Cowork
What “agent” actually means once you strip out the noise. Both platforms will take a brief, work for an extended period and hand back a finished file rather than a chat reply.
Scheduled tasks and automation
Work that runs without you: a weekly summary, a monitoring check, a report that’s ready when you open your laptop. How to set one up, what it’s good for and where it goes wrong.
Large spreadsheets and messy data
Big workbooks don’t work if you upload them and hope. The preparation that makes the difference: getting data into a shape the model can reason over, deciding what to send and what to leave out, working across sheets, and structuring the analysis so the answers hold up.
Building tools without code
Calculators, selectors, decision aids and internal tools, built in plain language.
Claude Design
Setting up a design system (your brand kit or style guide, in effect) so what comes out looks like your organisation rather than generic, then producing a document, a slide deck and a page from it.
Desktop and browser
What the desktop apps do that the browser versions can’t, including permanent access to your own files and the ability to operate your computer.
Keeping control
Model variant and thinking effort
Which model to use and how hard to make it think. Most people leave this on default, which means either wasting time on trivial work or under-powering the work that matters.
The final pass
Getting a draft is the easy part. The discipline of the last review before something leaves your desk: what to check, what to hand back to a stronger model, and what only you can judge.
Source quality
Knowing what’s grounded in your documents, what came off the web and what the model filled in on its own.
Where your judgement still has to sit
The work that stays yours regardless of how good the tools get.
Prerequisites and access
No formal prerequisites. A paid ChatGPT or Claude licence is strongly recommended: either is fine, and most of what’s covered assumes paid access. Without one you’ll follow the day, but much of it won’t be available to you afterwards. Some ChatGPT features, including skills and connected tools, are only available on business and enterprise plans.
Bringing a laptop is optional: this is a demonstration-led session, not a hands-on lab. The program is updated regularly as the platforms change.
Pair it with the core day
This course stands on its own, but it also works as the second half of a two-day sequence with Using AI well at work. That day covers how the tools behave and how to use them soundly; this one is the tools and workflows.
A 20% discount applies when booking two or more courses, or for two or more people. Many organisations treat the two courses as parts of a single learning program.
Dates
One day, $895 per person. Book two or more people, or two or more courses, and 20% comes off at checkout.
Your instructor
FAQ
About the AI courses
Which AI tools do you cover?
Mainly ChatGPT and Claude. The day moves between the two, and most of the methods work the same way in both.
Our organisation uses Microsoft Copilot. Is the course still relevant?
Yes. Copilot is built on the same underlying AI models as ChatGPT and Claude. The demonstrations aren't run in Copilot, but the methods carry over.
Which course should I start with?
If you use ChatGPT, Claude or Copilot and have never been shown how they actually work, start with Using AI well at work. If you already use them most days and want the tools and workflows you're not using yet, go straight to Advanced ChatGPT and Claude at work. Many people do both, and the 20% two-course discount applies.
What do I take away afterwards?
The full presentation and a set of interactive notes, built so you can keep working through the material with ChatGPT or Claude after the day. People tell me the notes are the part they keep coming back to.
Won't the content be out of date quickly?
The program is updated regularly as the platforms change, so you see the tools as they are now.
Do I need a paid ChatGPT or Claude account?
Not for the course itself. To use much of what's demonstrated afterwards, you'll need a paid plan.
Course discounts
Multi-course and multi-person discounts
Book two or more courses, or two or more people, and you get 20% off. The discount is applied at checkout and can't be combined with other offers.
net101 alumni discount
If you've done a net101 course before, you get 20% off any other single course. Contact me for a code before you book.
Charities, students and people between jobs
If you're from a registered charity, a student or between jobs, you get 20% off a single course, or 50% off two or more. Contact me to confirm you're eligible before you book.
Payment options
How can I pay?
Pay by Visa, Mastercard or AMEX when you book, or choose to pay by invoice. The invoice is emailed to you when you book and needs to be paid before the course, unless we've agreed otherwise.
Can I get a purchase order number on my invoice?
Yes. Once you've booked, email tim@net101.com.au with the PO number and any other details you need, and I'll send an updated invoice.
Refunds, transfers and substitutions
I've booked a course but can no longer attend
Email tim@net101.com.au at least 28 days before the course and you'll get a full refund. After that I can't refund, but you can send someone in your place.
Can I transfer to another date?
Only for medical reasons, affecting you or a dependant, and with at least 24 hours' notice before the course starts. You can transfer once, to the same course, within 3 months of the original date. A transferred booking can't be refunded or passed to someone else.
Can I send someone else in my place?
Yes. Email me their name and contact details at least 24 hours before the course starts. This isn't available if you've already transferred the booking.
Where are the full booking terms?
Course suitability
Are net101 courses any good?
Who attends net101 courses?
Managers, professionals and business owners who want to use AI properly in their everyday work, from occasional users to people who use it daily.
Is net101 a registered training organisation (RTO)?
No. net101 courses are professional development, not nationally recognised qualifications.
Can you run a workshop for our team?
Yes. Half-day or full-day, onsite or virtual, and built around your organisation's own documents and work. See Team learning.
Face-to-face courses
Where are courses held?
In professional corporate training venues around Australia. The venue for each course is on its course page.
What time does the course run?
Courses usually run from 9:00am to 4:30pm. Check the course page for the exact times.
Is lunch provided? What about dietary requirements?
Yes. Tea and coffee are provided, and lunch is covered. Depending on the venue, lunch is either ordered in or you're given an allowance to buy your own nearby, so you can choose something that suits you.
Do I need to bring a laptop?
No. The day is live demonstrations, not a hands-on lab. You're welcome to bring a laptop or other device to use in the background. There's wifi, but I can't guarantee access to a power point, so come charged or bring your cord.
What should I wear?
Whatever you'd wear to the office. Training rooms can run cold, so bring a layer.
Want this course delivered to your team?
Half day or full day, at your office or by livestream, built around your organisation's own documents.
What participants thought
The quality of the venue was outstanding. Comfortable room, great catering and easy to get to. Add Tim’s informative, entertaining style and it was a thoroughly enjoyable day.
I use AI every day and considered myself fairly advanced, so I wasn’t sure how much new ground this would cover. Quite a lot, as it turned out. Tim demonstrated things I hadn’t even thought to try, and I left with plenty to work on.
The biggest takeaway for me was watching Tim improve an answer by asking follow-up questions. I’d been giving up when the first result wasn’t right. Such a simple change, but it’s already made a difference.