FAQ

Bookings of 2 or more courses, or 2 or more people qualify for a combined discount (the current discount offer is displayed on the course pages). Multi-course and multi-person discounts cannot be combined with another offer, and do not apply to self-paced courses.

If you have already completed a net101 course you are entitled to a 20% discount on any other single course. Please contact us for a redemption code before making your booking.

If you are representing a registered charity, a student, in-between jobs or doing something beautiful for humanity, we can offer you a 20% discount on a single booking and 50% if you want to book 2 or more courses. Please contact us to confirm your eligibility.

Full payment can be made using Visa, MasterCard or AMEX, or pay by invoice - emailed to you at the completion of your order. An invoice must be paid in full before attending a course, unless by prior arrangement.

Let us know what details you'd like included on your invoice after completing your booking and we'll email you an amended copy.

We want you to find the right course. If you're not happy with how things are going you're entitled to a full refund, no questions asked. A few sensible conditions apply.

A full refund is available if you give us at least 28 days emailed notice before the start date of the course. Refunds will not be processed beyond this cut-off.

Date transfers are available for medical reasons only - yourself or a dependent - if you give us at least 24 hours notice before the start time of the course. Only one transfer is allowed, and it must be used within 3 months of the original course date and for the same course. A refund option is not offered on an already transferred course.

If you want to swap your spot let us know the name and contact details of your substitute anytime before the start-time of the course.

You can review them here.

We use only top-flight corporate training facilities around Australia. If you’re going to take a PD day out, let’s make it happen in a decently nice space.

There’s a continuous supply of tea and coffee, and a complimentary sit-down lunch to get you through the day. You will be able to pre-order a hot or cold meal of your choice from a menu catering to most dietary preferences.

Just your enquiring mind - we’ll supply the rest.

Sure, but it's not a requirement. If you do choose to bring some tech there will be a wireless network for you to use. BYO power cord.

Wear anything except an oodie, as we must draw the line somewhere. During the hotter months you might want to bring a spare top - some of those aircons offer up too much of a good thing.