Frequently asked questions

Mainly ChatGPT and Claude. The day moves between the two, and most of the methods work the same way in both.

Yes. Copilot is built on the same underlying AI models as ChatGPT and Claude. The demonstrations aren't run in Copilot, but the methods carry over.

If you use ChatGPT, Claude or Copilot and have never been shown how they actually work, start with Using AI well at work. If you already use them most days and want the tools and workflows you're not using yet, go straight to Advanced ChatGPT and Claude at work. Many people do both, and the 20% two-course discount applies.

The program is updated regularly as the platforms change, so you see the tools as they are now.

Not for the course itself. To use much of what's demonstrated afterwards, you'll need a paid plan.

Book two or more courses, or two or more people, and you get 20% off. The discount is applied at checkout and can't be combined with other offers.

If you've done a net101 course before, you get 20% off any other single course. Contact me for a code before you book.

If you're from a registered charity, a student or between jobs, you get 20% off a single course, or 50% off two or more. Contact me to confirm you're eligible before you book.

Pay by Visa, Mastercard or AMEX when you book, or choose to pay by invoice. The invoice is emailed to you when you book and needs to be paid before the course, unless we've agreed otherwise.

Yes. Once you've booked, email tim@net101.com.au with the PO number and any other details you need, and I'll send an updated invoice.

Email tim@net101.com.au at least 28 days before the course and you'll get a full refund. After that I can't refund, but you can send someone in your place.

Only for medical reasons, affecting you or a dependant, and with at least 24 hours' notice before the course starts. You can transfer once, to the same course, within 3 months of the original date. A transferred booking can't be refunded or passed to someone else.

Yes. Email me their name and contact details at least 24 hours before the course starts. This isn't available if you've already transferred the booking.

Read the full booking terms.

In professional corporate training venues around Australia. The venue for each course is on its course page.

Courses usually run from 9:00am to 4:30pm. Check the course page for the exact times.

Yes. Tea and coffee are provided, and lunch is covered. Depending on the venue, lunch is either ordered in or you're given an allowance to buy your own nearby, so you can choose something that suits you.

No. The day is live demonstrations, not a hands-on lab. You're welcome to bring a laptop or other device to use in the background. There's wifi, but I can't guarantee access to a power point, so come charged or bring your cord.

Whatever you'd wear to the office. Training rooms can run cold, so bring a layer.

Yes. Full-day, or half-day in and around Melbourne, onsite or virtual, and built around your organisation's own documents and work. See Team learning.

Yes. Tim gives keynotes and executive briefings on AI in business: where the value is, the risks and what to do next. See Guest speaker.