Delivery

Melbourne

Award

Certificate of Training

COURSE DETAILS

Course starts in 10 days

You already know social, now it’s time to get strategic. By the end of the day you’ll have a clearer, more structured, more business-like approach to social media. 

The course will be useful if you have responsibility for the formulation of a social media strategy or the need to present an internal business-case; or maybe you’re currently outsourcing your socials and you’d like to reappraise what you’re getting for your investment. Four core themes are explored:

  1. Social media strategy formulation
  2. Content management
  3. Audience targeting, especially paid options
  4. Measurement & reporting

We like to keep the format fairly relaxed, but it’s a tightly focussed learning environment. Class sizes are small – 15 participants, max – so that there’s always time for questions or clarification.

Program topics

 1. Social Media Strategic Alignment

Using a group exercise we will endeavour to strategically align your current social media responsibilities: organisational objectives > strategic objectives > target audiences > social media channel selection > content format & angle > budget allocation > measurement points > return on investment analysis.

2. Achieving Audience Reach – Organic and Paid

Achieving organic (unpaid) reach is not dead, but you need to be audience-focused and creative to make it work. We’ll examine an Australian case study where it is working.

Increasingly you will utilise paid reach to get your message to your target audiences. We'll run through the campaign targeting options available on Facebook, Instagram, LinkedIn and Twitter, namely 'Target Audiences' - targeting according to gender, age, location and user’s stated and implied interests. 'Custom Audiences' - targeting based on an email address or mobile number match from your own customer database; or retargeting users who have previously visited your website (we’ll show you how to install social media retargeting tracking codes into your website, e.g. Facebook’s Pixel). 'Lookalike Audiences' - targeting users who are similar to your best customers, leads or website visitors.

3. Content Plan

Techniques to make your content sourcing, production and publishing efforts more efficient:

Consistency of messaging using social media management software, content & publishing calendars, and establishing brand-aligned content pillars (themes). Recycling and repurposing content to maximise the value of what you've already published. Incorporating contemporary attention-grabbing devices such as GIF’s, memes and emojis. Freely sourcing eye-popping images and applying basic edits such as text and brand overlays. Producing much more video and mixing up the formats: time-lapse, hyper-lapse, slow-mo and stop-motion; installing video captions; and getting comfortable with your basic video kit and editing software.
 

4. Measurement & Conversion Plan

Get your measurement on! Applying a campaign mentality to all of your social media makes it easier to pre-determine what success will look like for tracking and reporting purposes.

We’ll identify the key measurement points & metrics within and beyond your social media channels, i.e. reach, engagement, media consumption, social media conversions, website visits & website conversions, contact centre communications and physical location visits. We’ll use our Google Analytics reporting to track website traffic which is derived from social media generally or from a specific social media campaign by installing campaign tracking URL’s or applying campaign segments. We’ll look at landing page options to increase website conversions. We’ll finish with techniques to calculate the financial return-on-investment for your input of time and money (an extra benefit if you’re currently outsourcing any aspect of your social media).

Social Media

Your instructor

Tim Martin

Tim Martin

In 2007, Tim founded digital marketing agency 2 Sticks, followed by net101 in 2009 – becoming the country’s first corporate educator specialising exclusively in digital and social media marketing.

More about Tim

What participants thought

Caroline B

Brand and Marketing Manager

Great training that is hands-on, actionable, responsive, and supported with a swathe of good material. Tim is a great trainer and facilitator and I recommend his courses for marketing practitioners in businesses small and large.

Briany D

Small Business Owner

Easy and practical information, the net101 courses are a must for anyone who is using social media for business. Tim and his team are extremely knowledgeable and provide a fantastic insight with information that you can take away and actual use afterwards! These courses have been invaluable to my business. Thanks again Tim and look forward to the next one!

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